{
 "name": "compareanswering.com Receptionist Wage Benchmark",
 "title": "Receptionist Wage Benchmark",
 "url": "https://compareanswering.com/datasets/receptionist-wage-benchmark/",
 "csv": "https://compareanswering.com/datasets/receptionist-wage-benchmark.csv",
 "markdown": "https://compareanswering.com/datasets/receptionist-wage-benchmark/index.md",
 "computed_at": "2026-11-11",
 "license": "https://compareanswering.com/terms",
 "headline": "The median published figure in the Receptionist Wage Benchmark is 46.89 USD across 5 figures from 2 sources' own pages in USD (range 18.27 to 54 USD; 4 sources publish a figure), read 11 November 2026.",
 "quotes": [
  "The median published figure in the Receptionist Wage Benchmark is 46.89 USD across 5 figures from 2 sources' own pages in USD (range 18.27 to 54 USD; 4 sources publish a figure), read 11 November 2026.",
  "4 of the 12 named sources read in full publish a figure; 8 publish none, read 11 November 2026.",
  "Receptionist Wage Benchmark, state or province Alberta, receptionists average hourly wage: median 21.94 CAD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, state or province Australia, receptionists median weekly earnings: median 1,229 AUD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, state or province Alberta, receptionists median hourly wage: median 20.67 CAD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, employer on-cost civilian workers, total employer compensation per hour: median 49.46 USD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, employer on-cost private industry workers, total compensation per hour: median 46.89 USD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, employer on-cost full-time private industry workers, total compensation per hour: median 54 USD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, employer on-cost part-time private industry workers, total compensation per hour: median 25.20 USD across 1 source, read 11 November 2026.",
  "Receptionist Wage Benchmark, occupation code 43-4171 receptionists, United States median hourly wage: median 18.27 USD across 1 source, read 11 November 2026.",
  "The median is unchanged since 21 October 2026 (was 46.89 USD across 5)."
 ],
 "citation": "\"compareanswering.com Receptionist Wage Benchmark\", updated 2026-11-11, https://compareanswering.com/datasets/receptionist-wage-benchmark/.",
 "changed_since": {
  "since": "2026-10-21",
  "previous_median": 46.89,
  "delta": 0,
  "direction": "unchanged",
  "sentence": "The median is unchanged since 21 October 2026 (was 46.89 USD across 5)."
 },
 "national": {
  "unit": "USD",
  "n": 5,
  "median": 46.89,
  "min": 18.27,
  "max": 54,
  "p25": 21.735,
  "p75": 51.730000000000004,
  "mean": 38.764,
  "units": {
   "AUD": 1,
   "CAD": 2,
   "USD": 5
  },
  "published_sources": 4,
  "named_sources": 12,
  "read_sources": 12,
  "not_published": 8,
  "published_share": 0.333
 },
 "by_axis": {
  "state or province": {
   "Alberta, receptionists average hourly wage": {
    "CAD": {
     "n": 1,
     "median": 21.94,
     "min": 21.94,
     "max": 21.94,
     "p25": 21.94,
     "p75": 21.94,
     "mean": 21.94
    }
   },
   "Australia, receptionists median weekly earnings": {
    "AUD": {
     "n": 1,
     "median": 1229,
     "min": 1229,
     "max": 1229,
     "p25": 1229,
     "p75": 1229,
     "mean": 1229
    }
   },
   "Alberta, receptionists median hourly wage": {
    "CAD": {
     "n": 1,
     "median": 20.67,
     "min": 20.67,
     "max": 20.67,
     "p25": 20.67,
     "p75": 20.67,
     "mean": 20.67
    }
   }
  },
  "employer on-cost": {
   "civilian workers, total employer compensation per hour": {
    "USD": {
     "n": 1,
     "median": 49.46,
     "min": 49.46,
     "max": 49.46,
     "p25": 49.46,
     "p75": 49.46,
     "mean": 49.46
    }
   },
   "private industry workers, total compensation per hour": {
    "USD": {
     "n": 1,
     "median": 46.89,
     "min": 46.89,
     "max": 46.89,
     "p25": 46.89,
     "p75": 46.89,
     "mean": 46.89
    }
   },
   "full-time private industry workers, total compensation per hour": {
    "USD": {
     "n": 1,
     "median": 54,
     "min": 54,
     "max": 54,
     "p25": 54,
     "p75": 54,
     "mean": 54
    }
   },
   "part-time private industry workers, total compensation per hour": {
    "USD": {
     "n": 1,
     "median": 25.2,
     "min": 25.2,
     "max": 25.2,
     "p25": 25.2,
     "p75": 25.2,
     "mean": 25.2
    }
   }
  },
  "occupation code": {
   "43-4171 receptionists, United States median hourly wage": {
    "USD": {
     "n": 1,
     "median": 18.27,
     "min": 18.27,
     "max": 18.27,
     "p25": 18.27,
     "p75": 18.27,
     "mean": 18.27
    }
   }
  }
 },
 "rows": [
  {
   "source": "alis Alberta: receptionists wages",
   "url": "https://alis.alberta.ca/occinfo/wages-and-salaries-in-alberta/receptionists/14101/",
   "figure": "$21.94",
   "value": 21.94,
   "unit": "CAD",
   "vat": null,
   "axis": {
    "state or province": "Alberta, receptionists average hourly wage"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Average Wage $21.94",
   "source_class": "primary-government",
   "text_sha256": "b3bb24ead71e8f4951366f9dc55c819282cb88df8c69d962d28aae0c0305e851"
  },
  {
   "source": "Jobs and Skills Australia: receptionists (ANZSCO 5421)",
   "url": "https://www.jobsandskills.gov.au/data/occupation-and-industry-profiles/occupations/5421-receptionists",
   "figure": "$1,229",
   "value": 1229,
   "unit": "AUD",
   "vat": null,
   "axis": {
    "state or province": "Australia, receptionists median weekly earnings"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Median weekly earnings $1,229",
   "source_class": "primary-government",
   "text_sha256": "622b1bd4b98f498b5cdf5e4121993f2aee6fdd9d9c99834d67ee9cb62f39a956"
  },
  {
   "source": "BLS Employer Costs for Employee Compensation",
   "url": "https://www.bls.gov/news.release/ecec.nr0.htm",
   "figure": "$49.46 ",
   "value": 49.46,
   "unit": "USD",
   "vat": null,
   "axis": {
    "employer on-cost": "civilian workers, total employer compensation per hour"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Employer costs for employee compensation for civilian workers averaged $49.46 per hour worked in June",
   "source_class": "primary-government",
   "text_sha256": ""
  },
  {
   "source": "BLS Employer Costs for Employee Compensation",
   "url": "https://www.bls.gov/news.release/ecec.nr0.htm",
   "figure": "$46.89 ",
   "value": 46.89,
   "unit": "USD",
   "vat": null,
   "axis": {
    "employer on-cost": "private industry workers, total compensation per hour"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Total employer compensation costs for private industry workers averaged $46.89 per hour worked in June",
   "source_class": "primary-government",
   "text_sha256": ""
  },
  {
   "source": "BLS Occupational Outlook Handbook: receptionists",
   "url": "https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm",
   "figure": "$18.27 ",
   "value": 18.27,
   "unit": "USD",
   "vat": null,
   "axis": {
    "occupation code": "43-4171 receptionists, United States median hourly wage"
   },
   "retrieved_at": "2026-10-12",
   "quote": "$18.27 per hour",
   "source_class": "primary-government",
   "text_sha256": "35d7f680342602a6f42654483a6785dbc1f015ad4d95e71d68965de595725415"
  },
  {
   "source": "BLS Employer Costs for Employee Compensation",
   "url": "https://www.bls.gov/news.release/ecec.nr0.htm",
   "figure": "$54.00 ",
   "value": 54,
   "unit": "USD",
   "vat": null,
   "axis": {
    "employer on-cost": "full-time private industry workers, total compensation per hour"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Total employer compensation costs for full-time private industry workers averaged $54.00 per hour",
   "source_class": "primary-government",
   "text_sha256": ""
  },
  {
   "source": "BLS Employer Costs for Employee Compensation",
   "url": "https://www.bls.gov/news.release/ecec.nr0.htm",
   "figure": "$25.20 ",
   "value": 25.2,
   "unit": "USD",
   "vat": null,
   "axis": {
    "employer on-cost": "part-time private industry workers, total compensation per hour"
   },
   "retrieved_at": "2026-11-11",
   "quote": "Total employer compensation costs for part-time private industry workers averaged $25.20 per hour",
   "source_class": "primary-government",
   "text_sha256": ""
  },
  {
   "source": "alis Alberta: receptionists wages",
   "url": "https://alis.alberta.ca/occinfo/wages-and-salaries-in-alberta/receptionists/14101/",
   "figure": "$20.67",
   "value": 20.67,
   "unit": "CAD",
   "vat": null,
   "axis": {
    "state or province": "Alberta, receptionists median hourly wage"
   },
   "retrieved_at": "2026-11-11",
   "quote": "ime and part-time employees $0 $10 $20 $30 $40 Low High Average Median $15.00 $27.72 $19.06 $18.00 Starting $16.00 $31.25 $21.94 $20.67 $18.00 $37.00 $26.24 $25.00 Wages* Low (5th percentile) High (95th percentile) Average Median Starting $15.00 $27.72 $19.06 $18.00 Overall $16.00 $31.25 $21.94 $20.67 Top $18.00 $37.00 $26.24 $25.00 * All wage estimates are hourly except where otherwise indicated.",
   "source_class": "primary-government",
   "text_sha256": "b3bb24ead71e8f4951366f9dc55c819282cb88df8c69d962d28aae0c0305e851"
  }
 ],
 "not_published": [
  {
   "source": "BLS OEWS 43-4171 receptionists and information clerks",
   "url": "https://www.bls.gov/oes/current/oes434171.htm",
   "retrieved_at": "2026-09-12",
   "reason": "read in full and no accepted figure on the page"
  },
  {
   "source": "BLS OEWS 43-4051 customer service representatives",
   "url": "https://www.bls.gov/oes/current/oes434051.htm",
   "retrieved_at": "2026-10-11",
   "reason": "read in full and no accepted figure on the page"
  },
  {
   "source": "BLS national employment and wage table, May 2025",
   "url": "https://www.bls.gov/news.release/ocwage.t01.htm",
   "retrieved_at": "2026-11-11",
   "reason": "every candidate on the page was refused"
  },
  {
   "source": "ONS Annual Survey of Hours and Earnings, table 14 (GB)",
   "url": "https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/datasets/earningsandhoursworkedallemployeesashetable14",
   "retrieved_at": "2026-09-11",
   "reason": "read in full and no accepted figure on the page"
  },
  {
   "source": "ONS employee earnings in the UK, latest",
   "url": "https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/bulletins/annualsurveyofhoursandearnings/latest",
   "retrieved_at": "2026-09-12",
   "reason": "every candidate on the page was refused"
  },
  {
   "source": "Statistics Canada employee wages by occupation, annual",
   "url": "https://www150.statcan.gc.ca/t1/tbl1/en/tv.action?pid=1410041701",
   "retrieved_at": "2026-10-11",
   "reason": "read in full and no accepted figure on the page"
  },
  {
   "source": "Job Bank Canada wages: receptionist (NOC 14101)",
   "url": "https://www.jobbank.gc.ca/marketreport/wages-occupation/24391/ca",
   "retrieved_at": "2026-10-11",
   "reason": "every candidate on the page was refused"
  },
  {
   "source": "ABS Employee Earnings and Hours, Australia",
   "url": "https://www.abs.gov.au/statistics/labour/earnings-and-working-conditions/employee-earnings-and-hours-australia/latest-release",
   "retrieved_at": "2026-10-12",
   "reason": "every candidate on the page was refused"
  }
 ],
 "sources": [
  {
   "url": "https://www.bls.gov/ooh/office-and-administrative-support/receptionists.htm",
   "label": "BLS Occupational Outlook Handbook: receptionists",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.bls.gov/oes/current/oes434171.htm",
   "label": "BLS OEWS 43-4171 receptionists and information clerks",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.bls.gov/oes/current/oes434051.htm",
   "label": "BLS OEWS 43-4051 customer service representatives",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.bls.gov/news.release/ocwage.t01.htm",
   "label": "BLS national employment and wage table, May 2025",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.bls.gov/news.release/ecec.nr0.htm",
   "label": "BLS Employer Costs for Employee Compensation",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/datasets/earningsandhoursworkedallemployeesashetable14",
   "label": "ONS Annual Survey of Hours and Earnings, table 14 (GB)",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.ons.gov.uk/employmentandlabourmarket/peopleinwork/earningsandworkinghours/bulletins/annualsurveyofhoursandearnings/latest",
   "label": "ONS employee earnings in the UK, latest",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www150.statcan.gc.ca/t1/tbl1/en/tv.action?pid=1410041701",
   "label": "Statistics Canada employee wages by occupation, annual",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.jobbank.gc.ca/marketreport/wages-occupation/24391/ca",
   "label": "Job Bank Canada wages: receptionist (NOC 14101)",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://alis.alberta.ca/occinfo/wages-and-salaries-in-alberta/receptionists/14101/",
   "label": "alis Alberta: receptionists wages",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.abs.gov.au/statistics/labour/earnings-and-working-conditions/employee-earnings-and-hours-australia/latest-release",
   "label": "ABS Employee Earnings and Hours, Australia",
   "license": "the publisher's own terms; quoted for reporting and comment"
  },
  {
   "url": "https://www.jobsandskills.gov.au/data/occupation-and-industry-profiles/occupations/5421-receptionists",
   "label": "Jobs and Skills Australia: receptionists (ANZSCO 5421)",
   "license": "the publisher's own terms; quoted for reporting and comment"
  }
 ],
 "methodology": "Every row is a verbatim sentence read from the named source's own page through our fetch service on the date shown, hash-pinned to the stored read (the sha of the page's visible text; the raw page is mirrored to R2). 4 of the 12 named sources that could be read published a usable figure; 8 published none and are recorded as not published, never filled in; 0 could not be read (blocked, dead or unreachable) and count nowhere. The headline figures (median, minimum, maximum, quartiles) are over ONE figure per source for each breakdown it prices, in USD (a source's median where its page yielded several accepted sentences for one breakdown), so a page that gives figures for several breakdowns gives one for each and N counts 5 figures, never sentences; 67 candidate sentence(s) were refused by a reviewer with the reason recorded. The fuller derivation this dataset is chartered to grow into (not yet what the figures above are; they are each source's own published figure as read): the statistical agency's median and mean hourly wage for the receptionist occupation per state, province and country with its reference period, grossed up by the employer's on-cost share from the national compensation survey, giving TOTAL EMPLOYER COST PER HOUR - and beside it the figure this site exists to produce: the monthly call volume at which the cheapest published answering-service plan in the flagship index costs more than one in-house hour a day, computed per jurisdiction; changed-since on each statistical release",
 "embed": "<figure style=\"margin:0;padding:16px;border:1px solid #d9d9d9;border-radius:8px;background:#ffffff;color:#111111;font-family:system-ui,sans-serif;max-width:480px\"><p style=\"margin:0 0 8px;font-size:28px;font-weight:700;color:#111111;background:#ffffff\">46.89 USD</p><p style=\"margin:0 0 8px;font-size:14px;color:#111111;background:#ffffff\">median published figure, Receptionist Wage Benchmark, across 2 sources, read 11 November 2026</p><figcaption style=\"font-size:12px;color:#444444;background:#ffffff\"><a href=\"https://compareanswering.com/datasets/receptionist-wage-benchmark/#median\" style=\"color:#1a4fd6;background:#ffffff\">Source: compareanswering.com Receptionist Wage Benchmark</a></figcaption></figure>"
}
